Bob Feller Museum Mail In Order Guidelines

The Bob Feller Museum gratefully accepts mail in orders in conjunction with most special events. Check with the Museum on each individual event for timelines, cost, etc. The following general guidelines are in effect when mail in orders are being accepted.

1. There are no guarantees on obtaining signatures. Final decision on autographs, inscriptions and personalizations rests with the player whose autograph is sought and the time schedule of his travel and appearance in the Museum.

2. All orders must include payment in the form of a check or credit card information. Payments are not processed by the Bob Feller Museum until signature is secured; however, return shipping costs must be paid regardless of whether the item is signed or not. Credit card receipts will be included in the return shipping. Credit card information is not retained by the Bob Feller Museum.

3. The Bob Feller Museum is not responsible for damage or loss incurred during shipping. It is highly recommended that each item be insured through the shipper. If insurance is required for return shipping, the cost must be included in the payment.

4. A Mail In Order Form must accompany each package and the information requested must be complete. The Order Form is available upon request by phoning the Museum (515-996-2806) and is also available here.

5. The Bob Feller Museum reserves the right to refuse service based on previous account history of the individual or business.

6. Certificates of Authenticity are available free of charge to Museum Members and available for $1 each to non-Members. COAs must be requested on the Order Form or they will not be included when items are returned.

7. All other restrictions and guidelines posted for each individual event are also in effect.