Contact Us
Have a question about one of our reviews, a correction to suggest, or feedback on how we cover sweepstakes casinos? We want to hear from you. This page explains the best ways to reach the team at Sweeps Casinos and what to expect when you do.
Get in Touch by Email
The quickest way to reach us is by email. Whether you have a question about a specific platform we've reviewed, a concern about the information on this site, or a general enquiry, send it to [email protected]. We read every message and aim to respond within 48 hours on business days.
To help us get back to you efficiently, please include a clear subject line — for example, "Question about Spinblitz review" or "Correction to sweepstakes casino comparison." The more context you give, the faster we can assist.
What We Can Help With
- Review accuracy: If you've noticed a detail in one of our write-ups that appears outdated or incorrect, let us know. We review our content regularly, but operator terms change frequently and reader reports help us keep information current.
- Editorial suggestions: Think there's a sweepstakes platform we should be covering, or a question our site doesn't yet answer? We welcome suggestions for new content.
- Site feedback: Broken links, display issues, or anything that affects your experience on bobfellermuseum.org — please flag it.
- Partnership and business enquiries: For commercial enquiries, please use the same email address and make it clear in your subject line. Note that commercial relationships do not influence our editorial ratings or rankings.
What We Are Not Able to Help With
We are an independent comparison and review site, not a sweepstakes casino operator. That means we cannot:
- Access your account on any platform we cover
- Process or chase prize redemptions on your behalf
- Resolve disputes between you and an operator
- Provide legal or tax advice about prize winnings
If you have an account issue with a specific platform, contact that operator's support team directly. For questions about tax obligations on redeemed prizes, consult the IRS guidance or a qualified tax professional — prize redemptions may be taxable depending on your personal circumstances and state of residence.
Responsible Play Concerns
If you or someone you know is finding it difficult to manage time or spending on sweepstakes or social casino platforms, please visit our responsible gambling resources page for guidance and links to support organisations. We take player wellbeing seriously and encourage everyone to play within their means.
About Our Editorial Process
Sweeps Casinos covers the sweepstakes casino space as an independent editorial site. Our reviews are based on research and verified information, not on commercial arrangements. Operators may pay commission when readers visit their sites through our links, but that does not affect how we assess or rank them. For more on how the site operates, see our about us page or review our terms and conditions.
We cover platforms available to adults in the US, where sweepstakes casinos operate under a promotional model distinct from traditional real-money gambling. Availability varies by state, and we encourage readers to verify that a platform is available in their location before registering. Laws and operator policies change, so always check current terms directly with the provider.
Response Times
| Type of enquiry | Expected response |
|---|---|
| General question or feedback | Within 48 hours (business days) |
| Correction or accuracy report | Within 48 hours; updates published as verified |
| Business or partnership enquiry | Within 3–5 business days |
We appreciate you taking the time to reach out. Honest reader feedback is one of the main ways we keep our sweepstakes casino reviews useful and accurate.